Average Score (64 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

64 Ratings

4.9 Average

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  • Dawn D.08-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I have chosen a 5-Star rating for the Wheeling-Subaru Service Department, because of the exceptional customer service, quality of performance, and attention to detail during my annual VW SEL Convertible service appointments.

  • Randy T.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • John T.08-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    the employees are great and know how to treat a customer always

  • Jacob S.08-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Fast friendly service

  • Jeremy W.08-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always do a good job reviewing any issues

  • Justin M.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022

  • Diane B.07-16-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    They were helpful and friendly. Sent me a video review of my service and finished it prior to my scheduled appointment time.

  • Olivia R.07-13-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

  • Fred F.06-19-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2023

  • Merri J.06-07-2025

    TYPE:ServiceMODEL:TiguanYEAR:2021

    Professional, thorough, no pressure to upset service.