Average Score (66 reviews):4.9

The reviews below are from verified owners of Volkswagen vehicle within the last 7 model years who received a survey invitation from Volkswagen of America after purchasing or servicing their vehicle at an authorised Volkswagen dealer. The reviews are unique to each individual and should not be generalised or interpreted as statements from Volkswagen.

Rating

66 Ratings

4.9 Average

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  • Jacob S.09-26-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    The people at the dealership are very respectful nice to talk with very informative.

  • Joseph K.09-21-2025

    TYPE:ServiceMODEL:TiguanYEAR:2024

    Got my appointment the next day. The oil change was completed within 1 hour.

  • Ralph P.09-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • Lorraine D.09-13-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2025

    The Wheeling VW service department is why we keep coming back. They are great to work with. Very professional!

  • Dawn D.08-23-2025

    TYPE:ServiceMODEL:BeetleYEAR:2019

    I have chosen a 5-Star rating for the Wheeling-Subaru Service Department, because of the exceptional customer service, quality of performance, and attention to detail during my annual VW SEL Convertible service appointments.

  • Randy T.08-18-2025

    TYPE:ServiceMODEL:AtlasYEAR:2018

  • John T.08-08-2025

    TYPE:ServiceMODEL:TaosYEAR:2023

    the employees are great and know how to treat a customer always

  • Jacob S.08-07-2025

    TYPE:ServiceMODEL:JettaYEAR:2022

    Fast friendly service

  • Jeremy W.08-02-2025

    TYPE:ServiceMODEL:Atlas Cross SportYEAR:2024

    Always do a good job reviewing any issues

  • Justin M.07-30-2025

    TYPE:ServiceMODEL:AtlasYEAR:2022